This Agreement shall be between you the “Client”: and Book a Stroller (remains the sole owner of all of its rental equipment. Book A Stroller is not offering for sale, and the Client is not purchasing, the equipment. The client hereby acknowledges that the equipment shall be for personal use only. By signing and accepting the terms and conditions of this rental agreement, the Client acknowledges that they have read, understood and agree to the terms stated below.
Reservations and Payment of Rental Fees
The Client's reservation is attached hereto and incorporated by reference.
Payment is due by credit, debit card, or PayPal at the time of making the reservation.
The Client agrees to allow Book A Stroller to make alterations, adjustments, and
additions to the form of payment for the purposes of crediting, refunding, and charging
for any service or fee associated with their reservation.
Book A Stroller will confirm your reservation by email within 24 hours. Client should
contact Book A Stroller if a confirmation email is not received within 24 hours of placing
a reservation online or over the phone.
The colors of products may vary from the images shown.
Delivery, Possession and Usage
At the time of reservation, the Client will specify the name and location of the Orlando
theme park area resort, hotel or vacation home where the rental item(s) will be delivered
and retrieved. Client understands that delivery/return pick up locations and procedures
may vary based on their chosen location. The exact time and location of both deliveries
and the return pick up will be communicated via email to the client. If client is unsure as
to the location of the delivery or the return pick up, the client agrees to contact Book A
Stroller to clarify. The Client understands that delivery and return are based on
addresses in the immediate Orlando theme park area with addresses in the cities of :
Orlando, Kissimmee, Clermont, Davenport, and Winter Garden. Addresses outside of
these cities are not serviced by Book A Stroller.
The Client agrees to contact Book A Stroller within 6 hours of the agreed delivery/return
pick up date and time by phone or email if the Client is unable to locate or take delivery
of the rental item(s) if the agreed upon location for delivery/return pick is at a
non-Disney resort. The Client agrees to contact Book A Stroller within one hour of the
agreed upon delivery/return pick up date and time by phone or email of the Client is
unable to meet with a representative from Book A Stroller for the personal
delivery/return pick up of their rented item at the agreed upon Disney owned resort. The
Client agrees that if the Client is late, misses their delivery/return pick up time or is
otherwise unavailable to meet with a representative at the agreed upon time, the client
may ( at Book A Stroller's sole discretion ) request the next available meeting time for
their designated resort. The Client agrees and understands that delivery and return pick
up at a Disney owned resort will be made face to face with a representative from Book
A Stroller. The Client agrees to select an available time for delivery and return pick up in
which the Client will be available to meet with a representative of Book A Stroller face to
face. The Client also agrees and understands that only the times listed on the website
at www.Book A StrollerStrollers.com are available for their chosen delivery/pick up
locations and that other times not are not available unless specific exceptions and
arrangements are made through Book A Stroller via email.
The Client agrees and understands that all requests for changes to the existing
reservation must be made at least 24 hours before the agreed delivery time in said
reservation. Change requests made less than 24 hours before the agreed delivery time
will be honored at the discretion of Book A Stroller.
The Client agrees and understands that all deliveries are made with earnest effort to the
requested delivery time but, due to traffic or volume, understand there is an allowable
30 minute window of the requested delivery time. Client understands and agrees that
during times of extreme weather, deliveries and/or pick ups may be temporarily
suspended for the safety of delivery personel until such time it is deemed safe by
management to continue operations ( Extreme weather may include but is not limited to:
Tropical Storms/Hurricanes, Tornado warnings, winds exceeding 25mph )
The Client agrees that if no contact is made within 24 hours of the agreed delivery date,
the Client accepts possession of the rental item(s) and its responsibilities during
possession.
If an attempt is made to deliver rental items to a vacation home and the Client is
unavailable or the Client has provided the incorrect delivery location resulting in a 2nd
trip to redeliver, a $15 re-delivery fee may be applied at Book A Stroller's discretion.
The Client agrees that they have made every effort to verify that their desired delivery
and return locations are within the stated delivery area and that this location is serviced
by Book A Stroller ( As stated in the FAQ section at www.Book A StrollerStrollers.com ).
The Client agrees that any reservation may be altered or canceled at any time at Book
a Stroller discretion if the desired location is not in the delivery area as stated. The
Client understands that any rental item returned to a location outside of our stated
delivery area may incur a $125 fee. If the client has traveled outside of our delivery/pick
up area and is unable to return, it is the client's responsibility to ensure that all items
rented and items associated with the rental are returned to Book A Stroller on the
original return date by means of taxi, rideshare services, courier or freight shipping (
FedEx, UPS, USPS, etc..). All charges for any such return shall be the sole
responsibility of the client.
The Client agrees that any reservation may be altered or canceled at Book A Stroller's
discretion if Book A Stroller deems the desired hotel, resort or vacation home's (
delivery or pick up location ) health and safety standards to be detrimental to the nature
of our business.
The Client agrees to maintain possession of the rental item throughout the course of
their rental period. Rental items are to be kept secure when not in use ( hotel rooms,
vehicles ). Items are not to be left with bell stands or luggage rooms for daily storage.
Items found with bell stands or luggage rooms may be considered abandoned or
returned early and are subject to pick up. Items left with bellstands or luggage rooms
are not covered by the optional insurance purchase.
The Client agrees to inform Book A Stroller immediately of any defect or malfunction
while in use. Once notified, Book A Stroller will make every effort to remedy the issue in
a timely manner.
The Client agrees to only use the rental item for its intended purpose in a manner for
which it was designed. At no time should the rental items stated weight limits ( as
stated on this site ) be exceeded.
The Client agrees that violations of this agreement may result in the termination of the
rental. Book A Stroller reserves the right to terminate a rental based on evidence of
abuse or violation of any and all parts of this agreement. Client agrees to surrender any
and all rented equipment and accessories to Book A Stroller upon request from Book A
Stroller. Book A Stroller may, at its sole discretion, refund any portion of a rental that it
deems necessary to terminate.
The Client agrees that based on the request of the client, any stroller exchange due to (
but not limited to ) : stroller left in rain, child vomit, leaking diaper or other bodily fluid -
may be charged a $10 exchange fee at Book A Stroller's discretion.
Returning Equipment
Non-Disney resort or hotel: It is the responsibility of the Client to ensure that all rental
items are available for pick-up at the designated resort, hotel or vacation home on the
date and time specified in the reservation. All rental items are to be returned to the bell
stand or registration desk at the resort or hotel listed in the confirmation email. At no
time should any rental item ever be left in the guests' room after check out. Rental items
left in rooms will incur a $25 recovery fee. The client is 100% responsible for the items
to be available at the bell stand or front desk for pick up. Rental items being returned
from vacation homes, we prefer for someone to be available for pick up at the vacation
home. ( Please note: If pick up is scheduled for a morning return, pick up may occur
from 7am to 10am, depending on the location, additional area pick ups and driver
availability). Client agrees to contact Book A Stroller in the event that the rental item(s) are
returned earlier than the agreed upon date of return. Failure to notify Book A Stroller will void any
insurance taken on the stroller.
Disney owned resorts: It is the responsibility of the Client to be available at the agreed
upon time and location for the return pick up. The Client agrees and understands that
the return pick up must be made face to face with a representative of Book A Stroller
Strollers. If the Client is unable to meet with the representative at the agreed upon time
and location, the Client may ( at Book A Stroller's sole discretion ) reschedule their
return for the next available time slot.
If the Client wishes to extend the rental period the Client must contact Book A Stroller
before the agreed upon return time. Book A Stroller may, at its own discretion allow or
deny any extension. Book A Stroller reserves the right to charge the Client's card and
Client agrees to allow the charge of $10 for each additional day or fraction of a day the
rental item(s) is kept by the Client.
Client agrees to contact Book A Stroller in the event of a delay in returning rental item(s)
at the agreed upon time. It is the sole discretion of Book A Stroller as to whether a grace
period may be granted. A $20 fee may be applied for return trips to pick up rental items
if not returned at the agreed upon time as listed in the rental reservation or prearranged
with Book A Stroller.
Client may request a change of product for reasons of size or transportation issues.
These requests are solely at the discretion of Book A Stroller based on product
availability. Such requests are subject to a $10 fee per item.
Damages to or loss of Equipment
The Client shall accept for use, as is, the rental item(s) listed in the reservation, and
accept full responsibility for the care of the equipment while it is in the Client's
possession.
The Client is responsible to pay the full replacement value of any rental item(s) rented
under this Agreement that is not returned to Book A Stroller within 48hrs of the end of
the agreement. The Client also agrees to authorize the replacement cost of each rental
item(s) to the Client's credit card in the event that the rental item(s) is not returned. In
the event that an item(s) has been recovered after the client has been charged, a full
refund of the replacement charge will be issued to the client.
The Client is responsible to pay the replacement cost of any lost parts or accessories,
whether paid for or provided free of charge. These include but are not limited to:
Shoulder straps, harnesses, parent consoles, rain covers, cooler bags, glider boards and
car seat adapters. These items may be provided for a small fee or free of charge and
are not guaranteed to be available during your rental.
The Client is responsible for the loss, theft, damage or destruction of the rental item(s)
and agrees to pay the full replacement value for the rental item(s). The Client also
agrees to authorize the replacement cost of the rental item(s) to the Client's credit card.
The Client agrees to return the rental item(s) in the same condition as it was delivered,
and to report any loss, theft, damage or destruction to the rental item(s) immediately to
Book A Stroller.
The Client hereby acknowledges that it was offered the opportunity to purchase
insurance to cover the theft, damage or destruction of the rental item(s), and
elected/declines to purchase insurance.
Insurance Waiver Terms and Definitions
Insurance covering theft, destruction or accidental damage is available to purchase
prior to the finalization of this agreement and anytime before taking possession of the
rental item(s). Insurance is not available for purchase once the rental item(s) have been
taken possession of. It is solely the responsibility of the Client to determine their
participation in purchasing an insurance waiver. At no time shall any guarantee be made
by Book A Stroller or understood by the Client that responsibility for the rented item(s)
has been dissolved from the Client without the purchase of an insurance waiver. The
insurance waiver will become null and void in the instance of fraud by nature of
misrepresentation. The insurance waiver does not cover any rental item not returned to
the proper location nor for any items left in the guests' room. The insurance waiver is
only for items rented from Book A Stroller Strollers and does not include any personal
items of the guests. The insurance waiver terminates at the designated return time
listed in the reservation. Items not returned by the designated time will not longer be
covered by the insurance waiver.
Insurance shall be granted to the Client reserving an item(s) from Book A Stroller in
which an insurance waiver was purchased for such said item(s). This insurance shall at
no time be transferable to any individual other than the Client. This insurance waiver is
only in effect and enforceable while in the possession of the Client. The Client will forfeit
any claim to the benefit of insurance purchased if the Client relinquishes control or
possession of the rented item(s) at any time to any individual who is not part of the
original rental agreement.
An insurance waiver purchased by the client shall be null and void in the following
instances:
Client abandons rental items during the course of the rental agreement period
Client disassembles or removes parts from the rental items that are not intended to be
removed as part of its normal operation
Client uses the rental item for anything other than its intended purpose
Client fails to communicate changes to the agreed upon delivery or pick up locations
Client fails to notify Book A Stroller Strollers immediately upon the discovery of a stolen
item ( within 2 hours of discovery )
Client fails to file a report of lost/stolen item with the theme park or resort where the
loss occurred within 2 hours of the discovery of the item being lost.
Insurance DOES NOT cover the following instances:
Rental item(s) are abandoned, left behind or forgotten at a theme park, shopping center
or other facility
Rental item(s) are abandoned, left behind or forgotten in a bus, car, taxi, or other form of
transportation
Rental item(s) left unsecured at a hotel, resort of vacation home
Damage done to the equipment of others
Damage or discoloration of stroller fabric from the application of sunscreen, suntan
lotions or sprays
Marker or pen markings on the interior of the stroller
Loss of shoulder pads, shoulder straps, lap restraints and/or any latching equipment if
client has removed them
Please note: Insurance does not cover the replacement of a rental item due to vomit or
bathroom accidents. Insurance does not cover replacements for wet strollers caused by
rain or other incidents outside of Kingodom's control. Book A Stroller Strollers offers
free rain covers to protect strollers from the elements. A $10 replacement fee will be
charge for replacing a wet stroller and is soley based on the availablity of the model.
In the event that a rented item is thought to be stolen, the client must obtain a report
from the theme park security and provide a copy of such report to Book A Stroller. If the
event happens outside of a theme park, the client must file a report with the local police
department and provide a copy of the report to Book A Stroller.
Any incedent of suspected theft must be reported to both theme park security or local
police and to Book A Stroller within 2 hours of the incident. This notification must be in
the form of email. Any incident not reported in a timely manner will void the insurance
purchased for the rented item(s).
Purchased insurance is a transfer of liability from the client to Book A Stroller for the
replacement cost of the item in which the insurance was purchased for. Insurance does
not guarantee a replacement item in the event the item was stolen or lost. To replace an
item stolen or lost, a new rental reservation must be placed.
Cancellation
A full refund will be given to all cancellations made 48 hours or more prior to your rental
date. All cancellations made within the 48 hour window will be charged the minimum
rental fee of $40 for a single stroller and $50 for a double stroller. Refunds for
reservations made greater than 120 days from the date of cancellation will be refunded
via PayPal or by check.
Liability Waiver
By accepting and using the rental equipment, the Client and any user, acknowledges
that the rental equipment is being used at their own risk. Book A Stroller hereby makes
no warranties with respect to the rental equipment, and Book A Stroller hereby
specifically disclaims all warranties, whether express or implied.
Book A Stroller and its employees, owners and affiliates will not be responsible for
accidents, injuries or damages caused directly or indirectly by the use or misuse of the
rental equipment.
The Client and any user agrees to hold harmless Book A Stroller and its employees,
owners and affiliates, from any liability, injury, death, property loss or damage which
may result directly or indirectly from the use of the rental equipment
This Agreement is governed by the laws of the State of Florida.
Let Book a Stroller take the stress out of your next family adventure!